River City Yarns - Your Online Local Yarn Shop
April 12, 2022
River City Yarns is a completely online local yarn shop.
We still have a bricks and mortar shop but our offerings to you are also "in the cloud". Local customers can drop by to pick up their online orders with our handy curbside pickup service but all of our customers are able to shop from the comfort of their home environment. Behind the scenes, we are continuing to evolve into the modern warehouse space needed to support our online shopping, entertainment, and educational business model.
We’ve always been evolving.
Since 2004, we’ve had the privilege of serving the greater Edmonton area, offering fibre crafters our favourite quality yarns and notions, workshops, and events.
Throughout the years, we evolved. We started in our tiny downtown location, later expanding south, and expanded one more time to our current west end home.
It’s time for us to evolve once again.
Why are we going completely online?
For the past 2 years, we pivoted to survive the realities brought on with COVID-19. We had to downsize significantly and move everything (including our workshops) online.
It was challenging and truthfully, the pace was unsustainable. Like many folks out there, we’re looking for ways to better balance our professional and personal lives.
We’ve learned that there is a wide and wonderful community out there across the web that we’ve been able to connect people with. We’ve formed new friendships, met new people from all over, and have been able to bring them closer to our local community in Edmonton.
To all of you who have supported us during this time, thank you so much. Without you, we wouldn’t have made it.
What customers are telling us about this change:
We’re now able to provide high quality products and digital content (like workshops and seminars by experts from across the globe) to a greater audience, including those who didn’t have the convenience or ability to join us in person before.
In other words, in many ways, we’ve made River City Yarns more accessible, and that’s important to us. Many customers have let us know that they truly appreciate this.
You can still visit us, just differently.
For some, we realize this might not be the news you were hoping to hear. The experience of browsing and touching shelves of yarn is not easily replaced.
Even though our physical space will be converted from storefront to warehouse, curbside pickup will always be available.
You can also book a 30-minute in-store consultation. Perhaps you need a little personalized service or you’re visiting from outside of town and would like to meet us and see our exclusive yarns up close. Call us and we’ll set that up for you.
The web is a very exciting place and will get even better!
As always, we will continue to connect with you on social media, our world famous-ish email newsletter, and during PodcastOn! on YouTube.
Digital fun aside, we have plans to see you in person through RCY retreats and other events during the year. We also look to collaborate more with other local businesses to bring you some new and fun experiences.
We’re here for you and because of you.
We are, and will continue to be, your local yarn shop. As you shop rivercityyarns.com, we’re always an email or a phone call away, to help you find the yarn of your project’s dreams, up your crochet game, and meet that hero knit designer across the ocean, from the comfort of your favourite chair.
Thank you all so much for your continued support. It means the world to us.
Barb, Cynthia, and the team at River City Yarns